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All Things Emotional Intelligence Blog

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Are You Safe to Challenge? A Leadership Lesson from the Cockpit creating safe teams crew resource management decision making under pressure effective communication emotional intelligence executive coaching flight 173 case study hooper rees james rees coach leadership blind spots leadership development managing stress psychological safety team communication team trust Sep 18, 2025

What One Flight Crew Got Wrong—and What Every Leader Should Learn

In 1978, United Airlines Flight 173 crashed just a few miles from Portland’s airport.
The plane didn’t go down because of weather, tur...

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