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All Things Emotional Intelligence Blog

Your go-to blog for tips, insights, and real-world stories to help you master emotional intelligence and elevate your leadership game.

Are You Safe to Challenge? A Leadership Lesson from the Cockpit creating safe teams crew resource management decision making under pressure effective communication emotional intelligence executive coaching flight 173 case study hooper rees james rees coach leadership blind spots leadership development managing stress psychological safety team communication team trust Sep 18, 2025

What One Flight Crew Got Wrong—and What Every Leader Should Learn

In 1978, United Airlines Flight 173 crashed just a few miles from Portland’s airport.
The plane didn’t go down because of weather, tur...

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What an Oil Rig Taught Us About Emotional Intelligence behaviour change culture change emotional intelligence eq in leadership executive coaching high-performing teams leadership organisational development psychological safety safety and performance shell ursa case study team performance trust at work vulnerability in leadership workplace culture Jun 06, 2025

And Why It Should Matter to Every Leader

If you could improve a core performance metric by 84%, would you?

That’s exactly what happened on one of Shell’s most ambitious oil platforms. And the way th...

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Why Emotional Intelligence is the Key to Psychological Safety in Teams effective communication emotional intelligence empathy in leadership eq training high-performing teams leadership skills psychological safety team dynamics team performance Jan 07, 2025

 When two or more people come together, their brains unconsciously scan the environment for potential threats. This deeply ingrained survival mechanism, rooted in our evolutionary history, doesn’t jus...

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