All Things Emotional Intelligence Blog
Your go-to blog for tips, insights, and real-world stories to help you master emotional intelligence and elevate your leadership game.
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There’s a reflex most leaders carry—one they rarely question.
It’s the impulse to answer.
To solve.
To be right.
And often… they are right.
But here's the trap: when you're quick to speak, your vo...
What One Flight Crew Got Wrong—and What Every Leader Should Learn
In 1978, United Airlines Flight 173 crashed just a few miles from Portland’s airport.
The plane didn’t go down because of weather, tur...
The World Economic Forum’s Future of Jobs report shows a clear trend: employers expect the biggest growth in demand for cognitive and self-management skills like resilience, agility, and self-awarenes...
Everyone’s talking about psychological safety—but not always in a helpful way.
It’s become a buzzword. And like most buzzwords, the more it's used, the more its meaning gets watered down.
I work wit...
In a recent post, I shared that you can learn more about a team’s performance by observing it than you ever could through surveys or reports.
Here’s a simple example: listen to how a team uses the wo...
Many leaders I work with have been coached before.
When I ask, “Have you been coached before?” the most common response is:
“Oh yes, I’ve had various coaches before.”
But what I notice is that many o...
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Most people accept that the human brain has natural limits. But here’s the surprising truth: very few can name what those limits are—or explain how they quietly shape our day-to-day behaviour.
For...
Long before Google existed, there was The Daily Telegraph’s Information Bureau.
Set up in 1948, it was staffed by a team of highly educated women who could track down anything—facts, statistics, hist...
We all carry stories that shape how we lead.
Some of those stories we’ve chosen. But others?
They were passed down—quietly, and often without us noticing.
You’ve probably heard the phrase:
“We inh...
When I coach leaders, one of the most common blind spots I see is the assumption that presence is enough. That being in the room, sending the email, attending the meeting, or showing up on the call me...
It's not laziness.
It’s not bad intentions.
And it’s definitely not a lack of effort.
The real issue?
Blind spots.
I was reminded of this again last week while working with a brilliant leadership team ...
 After more than 20,000 hours of coaching leaders and teams, one thing is clear: what holds most people back isn’t skill or will. It’s how the brain is wired to protect us.
That’s exactly why I creat...
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