Privacy Policy

Effective Date: [14/10/25]

EdgeEQ is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website or services.

1. Who We Are

EdgeEQ is a leadership development and coaching organisation focused on emotional intelligence training for teams and organisations.

Business Name: EdgeEQ
Contact Email: [email protected]
Website: www.edgeeq.com

2. What Data We Collect

We may collect and process the following personal data:

  • Contact Information – Name, email address, phone number, job title, organisation

  • Communication Records – Emails, form submissions, meeting bookings

  • Website Usage Data – Page views, time on site, browser/device info (via Google Analytics or similar tools)

  • Programme Information – Details you provide when registering for or participating in a programme

3. How We Use Your Information

We use your data to:

  • Respond to your enquiries

  • Provide services you’ve requested

  • Send updates, resources, and event invitations (with your consent)

  • Improve our website and offerings

  • Fulfil legal and contractual obligations

4. Lawful Basis for Processing

We process your data based on:

  • Consent – when you opt in to communication

  • Contract – when we deliver a service you've requested

  • Legitimate Interest – to operate and improve our services

  • Legal Obligation – if required to comply with laws

5. How We Protect Your Data

Your data is stored securely using trusted services (e.g., Google Workspace, Calendly, CRM platforms). We use encryption and access controls to protect your information.

We do not sell your data or share it with third parties for advertising purposes.

6. How Long We Keep It

We retain data only as long as needed:

  • Enquiries: up to 12 months

  • Programme records: up to 5 years

  • Email subscribers: until you unsubscribe

You may request deletion at any time.

7. Your Rights

Under UK and EU data protection law (GDPR), you have the right to:

  • Access your data

  • Correct inaccurate data

  • Request data deletion

  • Object to or restrict processing

  • Withdraw consent

  • Lodge a complaint with a data protection authority

To make a request, email [email protected]

8. Cookies

We use cookies to improve your experience and understand how our site is used.

You can manage cookie settings through your browser. By continuing to use our site, you agree to our use of cookies.

9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted here with a revised date.

10. Contact Us

If you have any questions or requests related to this policy or your personal data, contact:

EdgeEQ
📧 [email protected]
🌐 www.edgeeq.com